Exchanges & Returns (now with extended period)

*Christmas extended return period: Any order placed from 23rd November can be returned until 15th January.

Exchanges & Returns

If the products are not in the correct sizes, or if they don’t respond to your expectation, they may be returned, make sure they are in the same condition as they were sent and in the same box.  Please before return any product please contact us. 

Please note that the shipping costs of the products to the facilities of  Cultura Portuguesa are paid by the customer. For EU order, in case shipping costs have been charged to the customer for the order these are refunded. In case the order had a destination a country outside EU, the shipping cost is not refunded.

IMPORTANT: The sending of any product must be done until fourteen (14) days after the day of reception.

If not satisfied, or you do not want the product and it is in good condition, without exhibiting symptoms of use or wear, including the box, Cultura Portuguesa will refund the full amount of your order. 

Payment          

We accept  Paypal, Visa, MasterCard, American Express and Maestro cards.